Return Policy
Return Policy
Because our products are custom made and printed to order for you; we do not offer refunds or exchanges for wrong sizes or buyers remorse. We do stand by our craftsmanship and will gladly send a replacement for items that are misprinted, damaged and defective or if our printing partner sends the wrong product.
Return Procedure
We have a 4-week return policy, which means you have 20 business days from the date of delivery to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, for quickest service please follow the instructions inclosed with your shipment or contact us at returns@sandandshorts.com We will contact you with further instructions on how proceed. Items sent back to us without requesting a return will not be accepted.
Upon Delivery
Please inspect your order upon receiving your order and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can resolve the problem.